Perfect Lashes Every Time. We Guarantee It!

We are so sure you're going to love your customised lashdeign lashes that we promise you that if you are not 100% happy, and you let us know in the first 7 days, we will fix it. That is how confident we are at LashDesign Studios

What does this mean for you?

We take pride in delivering quality, healthy, perfectly safe eyelash extensions to each client, and our customised lashdesing consultation ensures that we get the best scope of what you're trying to achieve for your lash look.

Should you find your lashes do not retain well, feel uncomfortable or other issues, it is our job as professionals to invite you back into the salon within the initial 7 day post your initial treatment, to allow us a chance to correct your lash concerns. To learn more about the terms and conditions of this feature, please reach out to the team at lashdesign to discuss further.


What our clients ask us about lashes

Q: Do extensions ruin my eyelashes?

A: If applied safely by a professional technician, then no! the LDS technicians are specialists and will never over weigh your natural lashes with an extension that is too heavy, use too much glue and precise in their lash isolation techniques

Q: Wil the extensions make all my natural lashes fall out?

A: You’re already losing between 2 – 5 natural lashes per eye, per day, the extensions will not encourage faster fall out if properly weighed and applied by an expert technician

Q: Will my natural lashes grow back?

A: The natural lashes that fall out every day are at the end of their life cycle and are making way for a new, fresh strong baby lash. Your lds extensions should not affect that process

Q: Does washing my lashes make my extensions fall out faster

A: No! This is a common misconception and one the lds team work hard tot correct with their clients, water and washing is not bad for your eyelash extensions, in fact, it is encouraged to do with a lash specific cleanser.

Q: Do extensions hurt?

A: If your extensions, hurt, let your technician know, because they should hurt at all. The process is comfortable and relaxing and the end result should feel as good as the lashes look.

Q: I have had a reaction before, should I get them again?

A: The lds team always err on the side of caution with previous reactions, and most times discover that the previous response was due to poor work. To be 100% certain, the lds team offer free patch tests and encourage clients to book a test before lashing

Q: I have sensitive skin, but want to try extensions, what should I do?

A: We absolutely encourage a patch test first if you have any concerns. TO help assuage your anxiety, LashDesign have a sensitive range on hand

Q: I’m not good at laying still, how long does it take?

A: You wouldn’t be the first and we too understand how you feel, so we created the “express set” version of our clients fave lash sets to help those that find it difficult to relax. We also recommend bring head phones/ pods and your fave tunes/ meditation apps/ podcasts to help you get into your zen space for the duration of the service

Q: How do I know which style of lash to go?

A: Great question! And its not something your lash tech can answer for you! But what we can do is ask you the right questions to help better understand your goals and to help you know the answers, we have developed a fun interactive online “which lash style are you better suited too” quiz. CLICK HERE TO PLAY
As a general rule, if its your first time ease into it with classics or hybrid set, to test the waters before diving head first